Privacy Policy

Effective Date: January 1, 2025

Pine Creek Campground, LLC (DBA Pine Creek Cabins & Camping Resort) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website, make a reservation, or engage with us through mobile or digital communication.

Information We Collect

We collect limited personal information necessary to provide our services, including:

  • Name, email address, and phone number

  • Reservation and payment details

  • Mobile numbers (for SMS communications)

  • Information voluntarily submitted via forms or contact methods

How We Use Your Information

We use your information to:

  • Confirm and manage reservations

  • Communicate important updates related to your stay

  • Provide customer support

  • Send optional marketing communications (with your consent)

We do not sell or share your information with third parties for their marketing purposes.

SMS Communication & Mobile Privacy

We collect mobile phone numbers to send guests important updates and optional marketing messages.

Use of Mobile Numbers

Mobile numbers are used only for reservation updates, stay-related communications, customer service, or promotional messages.

No Sharing of Mobile Information

We never sell, share, or disclose mobile numbers or SMS-related data to third parties for marketing or promotional purposes.

Marketing & Informational Messages

Guests may receive SMS updates or promotional texts from Pine Creek Cabins & Camping Resort. Message frequency may vary. Standard message and data rates may apply.

Consent & Opt-In

By providing your mobile number through our website or reservation system, you consent to receive SMS messages from us. This consent applies only to Pine Creek Cabins & Camping Resort.

Opt-Out Instructions

You may opt out of marketing texts at any time by replying “STOP” to any message. You may also contact us to update your communication preferences.

Data Security

We take data protection seriously. All personal data—including SMS opt-in records and mobile numbers—is securely stored and only accessed by authorized personnel. We use reasonable administrative, technical, and physical safeguards to protect your information.

Your Privacy Rights

You may request to access, correct, or delete your personal information at any time. Please contact us at admin@pinecreekhockinghills.com for any privacy-related inquiries.

If you have any questions about this privacy policy or how your information is used, please contact us.